Ask Question is not redirection. The button is not working

webmaster@exnet.gr
111 Posts
webmaster@exnet.gr posted this 13 June 2016

Hello,
Please take a look at ask a question on product and product details template, this was something that was working but we've lost it during update.
I am giving up. I am fixing one thing another thing is being destroyed.
http://joxi.ru/vAWK8DgTk5EQKA
http://joxi.ru/l2ZRqv0I8jZWe2
Why is this happening all the time? Please find a permanent solutions.

http://arzoumanidis.gr/demo/administrator/?exnethellas
Username: themler
Pass: themler

thanks in advance

Hello, Please take a look at ask a question on product and product details template, this was something that was working but we've lost it during update. I am giving up. I am fixing one thing another thing is being destroyed. http://joxi.ru/vAWK8DgTk5EQKA http://joxi.ru/l2ZRqv0I8jZWe2 Why is this happening all the time? Please find a permanent solutions. http://arzoumanidis.gr/demo/administrator/?exnethellas Username: themler Pass: themler thanks in advance

Last edited 13 June 2016 by webmaster@exnet.gr

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5 Comments
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Support Team
Support Team posted this 14 June 2016

Hello,

It looks like the button works in Live Preview but cannot be opened in Themler. I will ask our developers about this and will keep you posted.

Sincerely,
Nettie,
BillionDigital Team

Hello, It looks like the button works in Live Preview but cannot be opened in Themler. I will ask our developers about this and will keep you posted. Sincerely, Nettie, BillionDigital Team
webmaster@exnet.gr
111 Posts
webmaster@exnet.gr posted this 14 June 2016

Hi,
I will wait for your answer but please be quick
Thank you

Hi, I will wait for your answer but please be quick Thank you
Support Team
Support Team posted this 15 June 2016

Hello,

Our developers have reported that this button is supposed to work this way. It has always been not clickable in Themler regardless of the latest update.
However it is clickable in Live Preview and on the live site.

Sincerely,
Nettie,
BillionDigital Team

Hello, Our developers have reported that this button is supposed to work this way. It has always been not clickable in Themler regardless of the latest update. However it is clickable in Live Preview and on the live site. Sincerely, Nettie, BillionDigital Team
webmaster@exnet.gr
111 Posts
webmaster@exnet.gr posted this 15 June 2016

Hello,
What do you mean is not clickable. it was working and suddenly stoped. After all it has href on the button. Please check it
arzoumanidis.gr/demo/index.php/el/proionta/klasikes-neoklasikes-polythrones/polythrona-8538a-detail/askquestion?tmpl=component
Thanks

Hello, What do you mean is not clickable. it was working and suddenly stoped. After all it has href on the button. Please check it arzoumanidis.gr/demo/index.php/el/proionta/klasikes-neoklasikes-polythrones/polythrona-8538a-detail/askquestion?tmpl=component Thanks
Support Team
Support Team posted this 16 June 2016

Hello,

For me the button works on your live website, and the form is also submitted correctly, Am I missing anything?

Sincerely,
Nettie,
BillionDigital Team

Hello, For me the button works on your live website, and the form is also submitted correctly, Am I missing anything? Sincerely, Nettie, BillionDigital Team
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