Template Wordpress 4.1.1

TL-Toto
4 Posts
TL-Toto posted this 13 March 2015

I subscriped to Themler yesterday.
I downloaded the standard themler template for wordpress and uploaded the zip to my wordpress server (updated wordpress v4.1.1). After installation and activation i can not open wp-admin (Login) anymore - just a white blank page. Also the registered domain (connected with themler template) is just a white page without any content. I repeated the process with a blank wordpress installation twice. The error is reproducible. After deleting the themler template folder with an ftp client, wordpress is working fine again. What the hell is going on ? Problems with wordpress 4.1.1 ? I paid for themler, but this result is not what i want!!!

I subscriped to Themler yesterday. I downloaded the standard themler template for wordpress and uploaded the zip to my wordpress server (updated wordpress v4.1.1). After installation and activation i can not open wp-admin (Login) anymore - just a white blank page. Also the registered domain (connected with themler template) is just a white page without any content. I repeated the process with a blank wordpress installation twice. The error is reproducible. After deleting the themler template folder with an ftp client, wordpress is working fine again. What the hell is going on ? Problems with wordpress 4.1.1 ? I paid for themler, but this result is not what i want!!!
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12 Comments
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chermus
39 Posts
chermus posted this 13 March 2015

Toto. You need to debug wordpress (debug mode will generate errors, when it is set to off you will get a blank screen). I think your php settings are not set right for the requirements of Themler.

So enable debug in Wordpress and if needed in php.ini or .htaccess and then look at the error code on your screen, adjust the settings or report back here with error (make sure when you report here to remove personal paths and data.

Toto. You need to debug wordpress (debug mode will generate errors, when it is set to off you will get a blank screen). I think your php settings are not set right for the requirements of Themler. So enable debug in Wordpress and if needed in php.ini or .htaccess and then look at the error code on your screen, adjust the settings or report back here with error (make sure when you report here to remove personal paths and data.
TL-Toto
4 Posts
TL-Toto posted this 13 March 2015

Thanks qoerz for the fast reply,
i have activated the debugging in the wordpress config file. Then downloaded the customized theme from themler again and bam ... there you go. Everything works fine from the beginning. I didn't change anything in my server configuration. Hm, i guess it was a bug from themler online, which was resolved today. Now it seems everything is working fine with wordpress 4.1.1.

Thanks qoerz for the fast reply, i have activated the debugging in the wordpress config file. Then downloaded the customized theme from themler again and bam ... there you go. Everything works fine from the beginning. I didn't change anything in my server configuration. Hm, i guess it was a bug from themler online, which was resolved today. Now it seems everything is working fine with wordpress 4.1.1.
chermus
39 Posts
chermus posted this 13 March 2015

It is possible, it is also possible little men have stolen some bits in the network line. Just joking.

Maybe you can inspect your first download to troubleshoot

It is possible, it is also possible little men have stolen some bits in the network line. Just joking. Maybe you can inspect your first download to troubleshoot
Support Team
Support Team posted this 13 March 2015

Hi all,

I've tested default theme on clean WP 4.1.1 installation and it works just fine.
Please let us know if the problem comes back again.

Thank you,
Olivia

Hi all, I've tested default theme on clean WP 4.1.1 installation and it works just fine. Please let us know if the problem comes back again. Thank you, Olivia
TL-Toto
4 Posts
TL-Toto posted this 13 March 2015

lol :-) Yes i saw a different naming convention of the downloaded themler template. So i guess there was an issue.

lol :-) Yes i saw a different naming convention of the downloaded themler template. So i guess there was an issue.
Support Team
Support Team posted this 14 March 2015

Hi,
please keep us posted about a progress.

Regards,
Aileen

Hi, please keep us posted about a progress. Regards, Aileen
caliray
33 Posts
caliray posted this 20 August 2015

I have the same problem with a blank screen when I click on the Themler link in my Wordpress admin panel. I uploaded this file to my themes folder using cPanel, billionthemes-1674265-smartex.zip, extracted the zip file and activated the theme. All I saw was a blank screen.

I returned to my WP admin panel, activated a stock WP theme, deleted the Themler theme.

Following the instructions above, I added this debug line to my wp-config,php file, <code>define('WP_DEBUG', true);</code>

I then uploaded the theme zip file again, extracted it, returned to my WP admin panel and activated the theme. On clicking on the Themler button, I again got a blank screen.

I'm using WP version 4.1

I have the same problem with a blank screen when I click on the Themler link in my Wordpress admin panel. I uploaded this file to my themes folder using cPanel, billionthemes-1674265-smartex.zip, extracted the zip file and activated the theme. All I saw was a blank screen. I returned to my WP admin panel, activated a stock WP theme, deleted the Themler theme. Following the instructions above, I added this debug line to my wp-config,php file, &lt;code&gt;define(&#39;WP_DEBUG&#39;, true);&lt;/code&gt; I then uploaded the theme zip file again, extracted it, returned to my WP admin panel and activated the theme. On clicking on the Themler button, I again got a blank screen. I'm using WP version 4.1
TL-Toto
4 Posts
TL-Toto posted this 21 August 2015

Hey Caliray,
there is another thing you can try. There are different locations on their webpage where you are able to download you created theme. Try different ones. The downloaded file from the main page was sometimes broken.

Hey Caliray, there is another thing you can try. There are different locations on their webpage where you are able to download you created theme. Try different ones. The downloaded file from the main page was sometimes broken.
Support Team
Support Team posted this 21 August 2015

Hi Raymond Fellers,

Could you please create a private topic with the login details to your site with the installed Themler theme so we could check the issue.

Sincerely,
Hella
BillionDigital Team

Hi Raymond Fellers, Could you please create a private topic with the login details to your site with the installed Themler theme so we could check the issue. Sincerely, Hella BillionDigital Team
caliray
33 Posts
caliray posted this 21 August 2015

Thank you TL-Toto. I'll try a different theme.

Thank you TL-Toto. I'll try a different theme.
caliray
33 Posts
caliray posted this 27 August 2015

Hi Raymond Fellers,

Could you please create a private topic with the login details to your site with the installed Themler theme so we could check the issue.

Sincerely,
Hella
BillionDigital Team

How do I create a private topic?

> Hi Raymond Fellers, > > Could you please create a private topic with the login details to your site with the installed Themler theme so we could check the issue. > > Sincerely, > Hella > BillionDigital Team How do I create a private topic?
Support Team
Support Team posted this 28 August 2015

Hello Raymond,
here is direct link
http://answers.billiondigital.com/Topic/Create?private=1
In general to create a private topic click 'New Discussion' at the top of the http://answers.themler.com/ and check 'Is Private' checkbox on the form.

regards,
Aileen

Hello Raymond, here is direct link http://answers.billiondigital.com/Topic/Create?private=1 In general to create a private topic click 'New Discussion' at the top of the http://answers.themler.com/ and check 'Is Private' checkbox on the form. regards, Aileen
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