shop - woocommerce - themler 319

Hello,

Do you mean that en extra Product Price control has appeared on Products template? If so, could you please try removing it and let us know if this is not possible.

Sincerely,
Nettie,
BillionDigital Team

Yes it appeared with themler 319, not the site is almost producing so I no longer touch ... I will not remove the subscription plugin when I need it! For information I used plugin yithemes subscription.

Last edited 22 June 2016 by BORN TO BE WEB

Hello,

It looks like the issue is related to some cached files. Please try the following:
1. Clear CMS cache.
2. Clear cache:
http://answers.themler.com/articles/8713/error-sorry-an-error-has-occurred-please-clear-your-browser-cache
3. Clear AppCache. Use Chrome browser for this:
http://answers.themler.com/articles/14063/how-to-clear-appcache
Let us know if the issue is still present.

Sincerely,
Nettie,
BillionDigital Team

Hi!

I disabled all caches and CDN. The problem is still present and also on products recurrence.

But assuming that wp-admin is normally no cache. The problem is also present in the edition of themler

Hello,

You mean that the issue is also reproducible in Themler desktop? Could you please export and attach the theme so that we could try reproducing the issue with it?

Sincerely,
Nettie,
BillionDigital Team

I do not use me themler desktop .... but I have reproduced the bug on a different site development : https://www.corentine.net/boutique/

Hello,

Is it possible on this second website to temporary disable CMS plugins one by one to know for sure which of them is causing the issue? As I have understood, with the first website it is not possible.

Sincerely,
Nettie,
BillionDigital Team

I disabled subscription on Corentine.net

Last edited 23 June 2016 by BORN TO BE WEB

Hi,

I've reproduced this issue on my side ans asked our developers to check if there is a way to fix this issue on our side.
We'll let you know when we receive any news from them.

Thank you,
Olivia