my site scrolls to fast

Hi,

Theme does not control the scroll speed, that would be rather OS settings.

Sincerely,
Hella

So that can not be real... please try to scroll my website on an mac os or on an tablet...

Hi,

I have possibility to test it on iPhone only and that scrolls normally. Have you tested on several different devices?

Sincerely,
Hella

So ive tested on my new imac and its the same problem ... all sites scorlls normal but my site scrolls to fast. I try diffrent browsers but its scrolls that much fast on each browser on my imac, my surface and my ipad. Just on my Windows Computers it scrolls normal speed.

What can that be it???

Need help"!!!!!!!

Hi,

Can you please try to disable parallax effect for image in section on top of your page? Is this fix a problem?

Thank you,
Themler Team

@butterfly_webdesign I have the same problem with one of my sites. Can't figure out what is making is speed scroll. Did you find a solution?

Sorry i didn´t find a solution, i still change the backgrounds to fixed (no paralax) after that its scrolls normaly on all platforms.

Hi,

The problem is a bit strange and looks like Safari activates the kinetic scroll right after the image with the parallax effect goes out of the screen.

Sincerely,
Hella

Hello,

I have the same problem too - we don't use Parallax. The speed of the scrolling on Windows Firefox, Explorer and Chrome ist ok. The Scroll an Mac with Chrome is ok.

BUT, the scrollspeed on Mac with safarie and firefox is way too fast. Is there any solution? To change the about:config seems the wrong way, because other sites will be scrolling too slow!

Please help.

Site: www.c-mor.de

Thank you.

Peter

Hello,

Thanks for contacting us. This is a known issue that happens with Smooth Wheel enabled and it is under investigation. We will let you know as soon as there are any news.

Sincerely,
Nettie,
BillionDigital Team

Hi,

Is this solved? I have the same problem still.

I had the same problem with my iMac and Firefox and I solved as follows:
In the themler editor, I went to: Home -> Settings -> Smooth Wheel and I noticed it was deactivated.
So, I activate it and went to its settings -> Browsers, and I deactivate all the options (Mozilla, Internet Explorer and Webkit) as I couldn't check how it will work on Internet Explorer.

Tenía el mismo problema en mi iMac con Firefox y lo resolví de la siguiente manera:
En el editor de Themler, fui a Home -> Settings -> Smooth Wheel, que creía estaría activado, pero no lo estaba. Por tanto decidí activarlo y luego desactivarlo individualmente para cada navegador, entrando en el settings del Smooth Wheel -> Browsers. Desactivé todos los navegadores porque no podía comprobar el funcionamiento en Internet Explorer ya que no lo tengo instalado y por tanto no sé si lo haría bien o no.

I had the same problem.
I found my header background image was set as Parallax, turned that off, and normal scrolling returned.

I am suffering the same problem with all of my sites using Themler themes. It scrools too fast (tested on latest version of FireFox).

I noticed that it only happens if either Smooth Scrolling is enabled or if I am using a Parallax Scroller on the same page. Without them it scrolls normal.

You can test it here:

Parallax scroller: https://www.naturcoach-bw.de/ (too fast)
No Parallax scroller: https://www.naturcoach-bw.de/index.php/angebot (works fine)

Hello,

Our developers are working at the issue. Thanks for additional details.
We are sorry for temporary inconvenience.

Sincerely,
Nettie

@dg24 @all

wie deaktiviere ich den Parallax Scroller in einer bestehenden Wordpress Seite über FTP?

Vielen Dank

Reiner

how do I deactivate the Parallax Scroller in an existing Wordpress site via FTP?

Many Thanks

Last edited 30 April 2021 by reiner6

Hello,

We posted it in the initial topic but also duplicate it here:

If the site was exported without Themler editor, please try to comment out the classes containing "smoothscroll" with /* */, for example,

/*.bd-smoothscroll-3 {
  position: fixed;
  left: auto;
  right: 10.014%;
  top: 81.441%;
  bottom: auto;
  z-index: 9999;
}
*/

They are located either in style.css for Wordpress or in template.css file in Joomla.
We are sorry for temporary incovenience.

Sincerely,
Nettie

Hello Nettie,

With "smoothscroll" with /* */ just my arrow that leads to the header has disappeared.
The problem with scrolling too fast still exists.

Sincerely,
Reiner

mam ten sam problem, na chromie strona działa ok ale na firefox za szybko się przewija

Hello,

Unfortunately, the only workaround at the moment is to disable Smooth Scroll for Firefox in Themler Home tab >> Settings. Possibly, the matter will be changed in future Firefox updates.

Sincerely,
Nettie