olivier2
posted this
09 August 2016
Impossible to update :
Vote to pay developers attention to this features or issue.
v.322 : Support team please help !!!
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Support Team
posted this
09 August 2016
Hi,
Please attach the problem theme. You can not update it, right?
Sincerely,
Hella
olivier2
posted this
09 August 2016
Hello,
Yes I can not update to v.228 (not v.322).
I can not attach the problem theme, because I can not run Themler anymore !
Hello, Yes I can not update to v.228 (not v.322). I can not attach the problem theme, because I can not run Themler anymore !
Support Team
posted this
10 August 2016
Hi,
There should be the back up theme on your site that was created before update.
Sincerely,
Hella
Support Team
posted this
10 August 2016
Hi,
Thanks for the theme, I see the issue, I'll contact our developers about that and will let you know the results.
Sincerely,
Hella
dpodesta
posted this
10 August 2016
I had the same problem, they say it will be fixed in the next beta
I had the same problem, they say it will be fixed in the next beta
Support Team
posted this
10 August 2016
Hi,
Yes, thanks. The problem will be fixed in the next update. Please consider using the old version for now.
Sincerely,
Hella
olivier2
posted this
10 August 2016
Hi,
Are you talking about v.322beta or 328 ?
Sorry the tilte of my post is wrong...
I have the problem with v.328
Support Team
posted this
12 August 2016
Hi,
The fix will be available in the next hot-fix update (following the 328 version).
Thank you,
Olivia
