import theme html

Hello Alex,
please provide more detailed description of the problem. If any error occurs please attach the error screenshot

regards,
Aileen

attach the error screenshot

Hello,

Could you please provide some theme that you cannot import? Is it a theme you have created with Themler previously, or a theme downloaded from Billionthemes? If second, you may provide a link for the theme.

Sincerely,
Nettie,
BillionDigital Team

www.progressti.com

Hello,

I mean this is the theme you created previously with Themler, right? Have you exported it from Themler desktop or from Themler on your host?

Sincerely,
Nettie,
BillionDigital Team

Yes it was created from an earlier version desktop and wanted to make some changes in the subject, but I do not care to make the changes you desire.

Hello,

Can you please try re-exporting the theme from Themler desktop now? The package looks incomplete.

Sincerely,
Nettie,
BillionDigital Team

For me to be able to export must first import to themler, my computer has been formatted and only have the .zip package I sent to you.

Hello,

I see. I have forwarded the theme to our developers and will let you know the result.

Sincerely,
Nettie,
BillionDigital Team

ok I'm waiting for a response

Hello,

Unfortunately, it is not possible to recover the theme as it was exported without Themler included. Sorry for this.

Sincerely,
Nettie,
BillionDigital Team

What do you mean included themler

Hello,

When exporting a theme, there is a checkbox for "Include Themler for customizing this theme", and it looks like this checkbox was not checked on export.

Sincerely,
Nettie,
BillionDigital Team

I have not used this option in the export because it never worked. But thanks for the help.

Hello,

Usually this option makes it possible to further edit the theme in Themler, after export, like this (see section 2): http://answers.themler.com/articles/25259/how-to-install-html-theme
Please feel free to contact us in any other case.

Sincerely,
Nettie,
BillionDigital Team