import theme html

alexcalandrino
11 Posts
alexcalandrino posted this 22 August 2016

I can not import HTML themes made with Themler

I can not import HTML themes made with Themler
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Support Team
Support Team posted this 24 August 2016

Hello Alex,
please provide more detailed description of the problem. If any error occurs please attach the error screenshot

regards,
Aileen

Hello Alex, please provide more detailed description of the problem. If any error occurs please attach the error screenshot regards, Aileen
alexcalandrino
11 Posts
alexcalandrino posted this 24 August 2016

attach the error screenshot

attach the error screenshot
Support Team
Support Team posted this 24 August 2016

Hello,

Could you please provide some theme that you cannot import? Is it a theme you have created with Themler previously, or a theme downloaded from Billionthemes? If second, you may provide a link for the theme.

Sincerely,
Nettie,
BillionDigital Team

Hello, Could you please provide some theme that you cannot import? Is it a theme you have created with Themler previously, or a theme downloaded from Billionthemes? If second, you may provide a link for the theme. Sincerely, Nettie, BillionDigital Team
alexcalandrino
11 Posts
alexcalandrino posted this 24 August 2016

www.progressti.com

www.progressti.com
Support Team
Support Team posted this 25 August 2016

Hello,

I mean this is the theme you created previously with Themler, right? Have you exported it from Themler desktop or from Themler on your host?

Sincerely,
Nettie,
BillionDigital Team

Hello, I mean this is the theme you created previously with Themler, right? Have you exported it from Themler desktop or from Themler on your host? Sincerely, Nettie, BillionDigital Team
alexcalandrino
11 Posts
alexcalandrino posted this 25 August 2016

Yes it was created from an earlier version desktop and wanted to make some changes in the subject, but I do not care to make the changes you desire.

Yes it was created from an earlier version desktop and wanted to make some changes in the subject, but I do not care to make the changes you desire.
Support Team
Support Team posted this 25 August 2016

Hello,

Can you please try re-exporting the theme from Themler desktop now? The package looks incomplete.

Sincerely,
Nettie,
BillionDigital Team

Hello, Can you please try re-exporting the theme from Themler desktop now? The package looks incomplete. Sincerely, Nettie, BillionDigital Team
alexcalandrino
11 Posts
alexcalandrino posted this 25 August 2016

For me to be able to export must first import to themler, my computer has been formatted and only have the .zip package I sent to you.

For me to be able to export must first import to themler, my computer has been formatted and only have the .zip package I sent to you.
Support Team
Support Team posted this 25 August 2016

Hello,

I see. I have forwarded the theme to our developers and will let you know the result.

Sincerely,
Nettie,
BillionDigital Team

Hello, I see. I have forwarded the theme to our developers and will let you know the result. Sincerely, Nettie, BillionDigital Team
alexcalandrino
11 Posts
alexcalandrino posted this 25 August 2016

ok I'm waiting for a response

ok I'm waiting for a response
Support Team
Support Team posted this 02 September 2016

Hello,

Unfortunately, it is not possible to recover the theme as it was exported without Themler included. Sorry for this.

Sincerely,
Nettie,
BillionDigital Team

Hello, Unfortunately, it is not possible to recover the theme as it was exported without Themler included. Sorry for this. Sincerely, Nettie, BillionDigital Team
alexcalandrino
11 Posts
alexcalandrino posted this 02 September 2016

What do you mean included themler

What do you mean included themler
Support Team
Support Team posted this 02 September 2016

Hello,

When exporting a theme, there is a checkbox for "Include Themler for customizing this theme", and it looks like this checkbox was not checked on export.

Sincerely,
Nettie,
BillionDigital Team

Hello, When exporting a theme, there is a checkbox for "Include Themler for customizing this theme", and it looks like this checkbox was not checked on export. Sincerely, Nettie, BillionDigital Team
alexcalandrino
11 Posts
alexcalandrino posted this 02 September 2016

I have not used this option in the export because it never worked. But thanks for the help.

I have not used this option in the export because it never worked. But thanks for the help.
Support Team
Support Team posted this 02 September 2016

Hello,

Usually this option makes it possible to further edit the theme in Themler, after export, like this (see section 2): http://answers.themler.com/articles/25259/how-to-install-html-theme
Please feel free to contact us in any other case.

Sincerely,
Nettie,
BillionDigital Team

Hello, Usually this option makes it possible to further edit the theme in Themler, after export, like this (see section 2): http://answers.themler.com/articles/25259/how-to-install-html-theme Please feel free to contact us in any other case. Sincerely, Nettie, BillionDigital Team
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