Product variantions in Virtuemart don't function

Scorpion Computers & Software
115 Posts
Scorpion Computers & Software posted this 09 April 2015

In my opinion the use of product variants should be used in most of the webshops. It gives the user een feeling of being in control. e-commerce is all about psychology and this is one of these things that are tested. What other people think about it doesn't matter in this case. I would like to use it and Billion themler doesn't know how to deal with it at this moment.

  • When is use product variants the selected option should be displayed in my cart (on all instances)
  • Some product variants change the price. This doesn't happen.

I have attached some images. The one that starts with base1 use the default protostar template and the one with base2 use a billion template.

Does anyone have a suggestion how to fix this?

In my opinion the use of product variants should be used in most of the webshops. It gives the user een feeling of being in control. e-commerce is all about psychology and this is one of these things that are tested. What other people think about it doesn't matter in this case. I would like to use it and Billion themler doesn't know how to deal with it at this moment. - When is use product variants the selected option should be displayed in my cart (on all instances) - Some product variants change the price. This doesn't happen. I have attached some images. The one that starts with base1 use the default protostar template and the one with base2 use a billion template. Does anyone have a suggestion how to fix this?

Last edited 09 April 2015 by Scorpion Computers & Software

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15 Comments
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Support Team
Support Team posted this 10 April 2015

Hello,

Sorry for the delay.
Could you please provide us with the link and access to the Joomla admin panel so we can see the issue and check product settings.
I can't reproduce the reported issue on my side.

Thank you,
Olivia

Hello, Sorry for the delay. Could you please provide us with the link and access to the Joomla admin panel so we can see the issue and check product settings. I can't reproduce the reported issue on my side. Thank you, Olivia
Scorpion Computers & Software
115 Posts
Scorpion Computers & Software posted this 13 April 2015

You can try here

http://joomla.23.i14189.cms1-live.billiondigital.com/index.php/shop/vm-category-layout/smartphone-detail/?template=protostar
http://joomla.23.i14189.cms1-live.billiondigital.com/index.php/shop/vm-category-layout/smartphone-detail

You can try here http://joomla.23.i14189.cms1-live.billiondigital.com/index.php/shop/vm-category-layout/smartphone-detail/?template=protostar http://joomla.23.i14189.cms1-live.billiondigital.com/index.php/shop/vm-category-layout/smartphone-detail
Support Team
Support Team posted this 14 April 2015

Hello

Looks like our developers have already fixed this issue.
The fix will be available in the next major update.

Thank you,
Olivia

Hello Looks like our developers have already fixed this issue. The fix will be available in the next major update. Thank you, Olivia
Scorpion Computers & Software
115 Posts
Scorpion Computers & Software posted this 14 April 2015

when will this mayor update be available?

when will this mayor update be available?
Support Team
Support Team posted this 14 April 2015

Most probably within a week or two max.

Thank you,
Olivia

Most probably within a week or two max. Thank you, Olivia
bsjelin
45 Posts
bsjelin posted this 06 March 2017

I'm also having this same issue - was there something that we can do to fix this? Im assuming the fix was already rolled out back in 2015 for this.

I'm also having this same issue - was there something that we can do to fix this? Im assuming the fix was already rolled out back in 2015 for this.
bsjelin
45 Posts
bsjelin posted this 06 March 2017

I found an option in Virtuemart configuration called "Use ajax for product content" and when I disabled this the variants work properly again. Unfortunate to have to disable features however to use the templates. Can anything be done or is anyone aware of another fix?

I found an option in Virtuemart configuration called ***"Use ajax for product content"*** and when I disabled this the variants work properly again. Unfortunate to have to disable features however to use the templates. Can anything be done or is anyone aware of another fix?
Support Team
Support Team posted this 10 March 2017

bsjelin,

I assume that you're referring to the issue with fields like "Generic Child Variant"?
Unfortunately the latest changes we made do not fix this specific issue. But our developers are aware about it and it will be fixed in the future Themler updates.

Thank you,
Olivia

**bsjelin**, I assume that you're referring to the issue with fields like "Generic Child Variant"? Unfortunately the latest changes we made do not fix this specific issue. But our developers are aware about it and it will be fixed in the future Themler updates. Thank you, Olivia
Pegu
6 Posts
Pegu posted this 18 April 2017

Hello, is there any solution? I have the same problem,
Product variantions in Virtuemart don't not show.
Thank you for help

Hello, is there any solution? I have the same problem, Product variantions in Virtuemart don't not show. Thank you for help
Support Team
Support Team posted this 20 April 2017

Hello Petr,
the issue is solved in the latest Themler beta update. Please open and update the theme.
In case the issue persists please submit new private topic where provide access to the Joomla admin back end and we'll check the issue.

regards,
Aileen

Hello Petr, the issue is solved in the latest Themler beta update. Please open and update the theme. In case the issue persists please submit new private topic where provide access to the Joomla admin back end and we'll check the issue. regards, Aileen
Pegu
6 Posts
Pegu posted this 16 May 2017

its not ok ...

its not ok ...
Support Team
Support Team posted this 16 May 2017

Petr,

Are you sure that you specified proper layout position of custom field? Themler Product Variation control has "layout position" field. It should match with layout position specified under the custom field configuration. Otherwise the custom field will not be visible.

Thank you,
Olivia

Petr, Are you sure that you specified proper layout position of custom field? Themler Product Variation control has "layout position" field. It should match with layout position specified under the custom field configuration. Otherwise the custom field will not be visible. Thank you, Olivia
Pegu
6 Posts
Pegu posted this 25 May 2017

Thanks for your help, I had a really bad position in Thempler. I am sorry, now is all OK!

Thanks for your help, I had a really bad position in Thempler. I am sorry, now is all OK!
Support Team
Support Team posted this 28 May 2017

Hi Petr,

You're welcome!

Thank you,
Olivia

Hi Petr, You're welcome! Thank you, Olivia
Sinergia Innovaciones
32 Posts
Sinergia Innovaciones posted this 18 December 2021

I found an option in Virtuemart configuration called "Use ajax for product content" and when I disabled this the variants work properly again. Unfortunate to have to disable features however to use the templates. Can anything be done or is anyone aware of another fix?

Oh thanks, in my case it was the solution I needed to show the correct prices in the variants with child products.

> I found an option in Virtuemart configuration called ***"Use ajax for product content"*** and when I disabled this the variants work properly again. Unfortunate to have to disable features however to use the templates. Can anything be done or is anyone aware of another fix? Oh thanks, in my case it was the solution I needed to show the correct prices in the variants with child products.
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