Themes aren't working Artisteer

Web Design St.Petersburg
1 Posts
Web Design St.Petersburg posted this 03 August 2014

Hi,

I recently purchased two themes and uploaded them to Artisteer. After I develop the content, I export the zip file to my 'add new themes' in WordPress. The problem is there is no buttons that say 'add content' or 'replaced content' in the theme panel. Therefore is is not importing the content I created in the .artx file even though I've checked off import the zip archive, include artx project and include content.
If I'm using one of Artisteer stock themes I don't have this problem. Is this a flaw in your theme templates. I addressed this issue with Artisteer, but I have not heard back from them.

Please advise

Thanks,

Peter Scribner
info@webdesignstpetersburgfl.com

Hi, I recently purchased two themes and uploaded them to Artisteer. After I develop the content, I export the zip file to my 'add new themes' in WordPress. The problem is there is no buttons that say 'add content' or 'replaced content' in the theme panel. Therefore is is not importing the content I created in the .artx file even though I've checked off import the zip archive, include artx project and include content. If I'm using one of Artisteer stock themes I don't have this problem. Is this a flaw in your theme templates. I addressed this issue with Artisteer, but I have not heard back from them. Please advise Thanks, Peter Scribner info@webdesignstpetersburgfl.com

Last edited 04 August 2014 by Support Team

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Support Team
Support Team posted this 04 August 2014

Hi,

Could you please attach the .artx file and the exported .zip file so we could understand if the issue is somehow related to the BillionThemes.
Also what exact WP version you are using?

Hi, Could you please attach the .artx file and the exported .zip file so we could understand if the issue is somehow related to the BillionThemes. Also what exact WP version you are using?
Support Team
Support Team posted this 04 August 2014

Hi,

One more hint. Make sure that you have pressed the Include content check box in the Artisteer export dialog. After that you need to upload the theme to the site, activate it and the yellow message with the Install Content button will appear.

Best regards,
BillionDigital Team

Hi, One more hint. Make sure that you have pressed the Include content check box in the Artisteer export dialog. After that you need to upload the theme to the site, activate it and the yellow message with the Install Content button will appear. Best regards, BillionDigital Team
shaulhadar
447 Posts
shaulhadar posted this 04 August 2014

Hi Peter, in case you still are not able to find the import content button try two things:
1. disable all plugins before you upload and activate the theme and check if it works.
2. update wordpress to be 3.9.1, I have found that on older wordpress version the import content function vanishes.

I hope you succeed :)

Hi Peter, in case you still are not able to find the import content button try two things: 1. disable all plugins before you upload and activate the theme and check if it works. 2. update wordpress to be 3.9.1, I have found that on older wordpress version the import content function vanishes. I hope you succeed :)
Support Team
Support Team posted this 05 August 2014

Hi Peter,

Just to follow up - such issues with missing "Import" options on WordPress are often caused by SEO plug-ins.
Try disabling a SEO plug-in, if you have one, to import content from a theme.

Best regards,
BillionDigital Team

Hi Peter, Just to follow up - such issues with missing "Import" options on WordPress are often caused by SEO plug-ins. Try disabling a SEO plug-in, if you have one, to import content from a theme. Best regards, BillionDigital Team
alexarafatonline
112 Posts
alexarafatonline posted this 04 October 2025

Hey Peter, I had a similar issue before when working with custom Artisteer themes—it turned out to be a compatibility problem between the export settings and the newer WordPress versions. You might want to double-check the export options or re-save the .artx file. On a side note, while troubleshooting that, I came across std testing near me services that impressed me with their certified nurses, lab-verified results, and 100% confidential setup. They even offer mobile nurse visits and bilingual (English/Spanish) support, kind of like how a theme should work—simple, fast, and stress-free once everything’s configured right.

Hey Peter, I had a similar issue before when working with custom Artisteer themes—it turned out to be a compatibility problem between the export settings and the newer WordPress versions. You might want to double-check the export options or re-save the .artx file. On a side note, while troubleshooting that, I came across [std testing near me][1] services that impressed me with their certified nurses, lab-verified results, and 100% confidential setup. They even offer mobile nurse visits and bilingual (English/Spanish) support, kind of like how a theme should work—simple, fast, and stress-free once everything’s configured right. [1]: https://rapidtestmedellin.com/
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