Retry - Themler doesn't start on my MAC

Road King
12 Posts
Road King posted this 09 September 2016

Hello,

while Themler runs well on my windows machine it doesn't on my Mac. After starting loading stops on a pop up window asking "retry" but after hiting the button nothing happens.

De-install and install hasn't improved the situation either - any advise ?

Best regards,
Andreas

Hello, while Themler runs well on my windows machine it doesn't on my Mac. After starting loading stops on a pop up window asking "retry" but after hiting the button nothing happens. De-install and install hasn't improved the situation either - any advise ? Best regards, Andreas
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Support Team
Support Team posted this 12 September 2016

Hello Andreas,
try to run Themler and debug mode and create the log file following the article http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode

Attach the log here.

Regards,
Aileen

Hello Andreas, try to run Themler and debug mode and create the log file following the article http://answers.themler.com/articles/13879/themler-desktop-troubleshooting#debug_mode Attach the log here. Regards, Aileen
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