Error Themler Desktop Mac WP Admin

34 Posts

JakeBakerClam posted this 19 September 2016

FYI there is a problem in the WP Admin area after updating themes to the latest Themler on Mac Desktop. The WP Admin says "Unable to open theme."
When I go to themes, it has loaded the preview-theme. After selecting the actual theme, the error clears.

FYI there is a problem in the WP Admin area after updating themes to the latest Themler on Mac Desktop. The WP Admin says "Unable to open theme." When I go to themes, it has loaded the preview-theme. After selecting the actual theme, the error clears.

Last edited 19 September 2016 by JakeBakerClam

wp-admin mac desktop

themler-desktop-mac.jpg

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6 Comments

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Support Team posted this 20 September 2016

Hello Jake,

Thanks for reporting this. I have forwarded the issue to our developers.

Sincerely,
Nettie,
BillionDigital Team

Hello Jake, Thanks for reporting this. I have forwarded the issue to our developers. Sincerely, Nettie, BillionDigital Team

11 Posts

uuonline posted this 12 October 2016

wp-admin Mac desktop
Dashboard
Unable to open theme.
This may be due to one of the following reasons:
You are trying to edit the preview-theme.
/export/project.json file is missing or corrupted.
You may need to clear HTML 5 App Cache.

wp-admin Mac desktop Dashboard Unable to open theme. This may be due to one of the following reasons: You are trying to edit the preview-theme. /export/project.json file is missing or corrupted. You may need to clear HTML 5 App Cache.

Support Team posted this 12 October 2016

uuonline,

We are sorry for the issue. It is under investigation by our developers. As a temporarily solution, please go to Wordpress Appearance >> Themes, find an actual non-preview theme and activate it. You will get another warning but the issue should not be present when you open admin panel next time.

Sincerely,
Nettie,
BillionDigital Team

**uuonline**, We are sorry for the issue. It is under investigation by our developers. As a temporarily solution, please go to Wordpress Appearance >> Themes, find an actual non-preview theme and activate it. You will get another warning but the issue should not be present when you open admin panel next time. Sincerely, Nettie, BillionDigital Team

Support Team posted this 13 October 2016

Hello,

Our developers have fixed the issue and it will be included into the next Themler update.

Sincerely,
Nettie,
BillionDigital Team

Hello, Our developers have fixed the issue and it will be included into the next Themler update. Sincerely, Nettie, BillionDigital Team

11 Posts

uuonline posted this 04 November 2016

thanks! we are need it!

Support Team posted this 07 November 2016

You are welcome!

Sincerely,
Nettie,
BillionDigital Team

You are welcome! Sincerely, Nettie, BillionDigital Team

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