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my logo in prestashop look like jpg when is png

hi, themler support team, why in prestashop my logo look like a jpg picture, when is a png picture, what i have to do to fix it, in wordpress it going good. Look the picture...
logo Prestashop
1 Reply
0 Votes

Latest By Support Team

Activity
25 August 2017

Started 23 August 2017 by mariano.gimeno

Woocommerce e prestashop rilevano i temi come non compatibili con la nuova versione.

Ho creato alcuni negozi per i miei clienti con woocommerce e prestashop ma nel primo non vengono riconosciuti come compatibili con le nuove versioni del cms e non si possono aggiornare e nel secondo...
Prestashop woocommerce
5 Replies
1 Votes

Latest By Support Team

Activity
19 July 2017

Started 18 July 2017 by StormItalia Creative

Width of Selector in product variations

The selector of product variations width, not fit inside text content. There is a way to that selector fit content and no cut the text inside it?
Prestashop product-variations
5 Replies
0 Votes

Latest By Support Team

Activity
04 July 2017

Started 04 April 2017 by pedroll

Prestashop - Edit search result page.

How can we edit the search result page in Prestashop 1.6 Thanks. Remy
Prestashop search-results
3 Replies
0 Votes

Latest By Support Team

Activity
20 June 2017

Started 18 June 2017 by WALLOON

Prestashop article page image mouseover effect

Hello, I am using themler with prestashop and can´t find any solution to disable this creepy mouseover effect on the product image on the article detail page. we just need a simple effect with bigger...
Prestashop product-image cloud-zoom
4 Replies
1 Votes

Latest By WALLOON

Activity
16 June 2017

Started 03 November 2016 by Maniko

IMPORT THEME PROBLEM

When we try to import this theme on the customer site we receive this error :) Do you have an idea how to fix ? Regards. Remy PS: I join the zip of the theme too...
Prestashop import-theme-problem
3 Replies
0 Votes

Latest By Support Team

Activity
16 June 2017

Started 15 June 2017 by WALLOON

Accordion vertical menu prestashop for categories

Is there any chance to insert an accordion vertical menu for categories and subcategories in prestashop? Thanks
Prestashop accordion categories
2 Replies
3 Votes

Latest By igorlend

Activity
08 June 2017

Started 19 April 2015 by jose68

In Themler Prestashop, the changed logo is not stored.

With Themler with Prestashop there is a problem with the replacement of the logo image. Even if you change the image, when you create a preview, the newly uploaded logo is replaced by Themler's...
Prestashop change-logo desktop
1 Reply
0 Votes

Latest By Support Team

Activity
29 May 2017

Started 29 May 2017 by onorati.francesco

prestashop theme installation

Hi, I am trying to install one of your prestashop theme on a site My Version of prestashop is: 1.6.1.13 I found this problems following your documentation for themler theme installation: 1) There is...
Prestashop getting-started
1 Reply
0 Votes

Latest By Support Team

Activity
18 May 2017

Started 18 May 2017 by marco.marino1971

Cannot edit theme in Prestashop

Hello! I keep having the same problem with a Prestashop site. I've installed a brand new Prestashop, uploaded different Themler themes and when trying to edit them from Prestashop admin I get: Fatal...
Prestashop memory-limit cannot-start
3 Replies
0 Votes

Latest By Support Team

Activity
05 May 2017

Started 05 May 2017 by info1938

Themler doesn't update

Hello! When I try to create a Prestashop theme Themler says I have an update. When I try to update for a second it shows error 400, but it disappears really fast and I cannot see what the error says....
Prestashop cannot-update
1 Reply
0 Votes

Latest By Support Team

Activity
02 May 2017

Started 02 May 2017 by info1938

Problem with search field in Mozilla

Hello! Please open the following site with Mozilla browser: http://emonajewelry.com Try to type something in the search field in the top right corner. You cannot see the letters you are typing. This...
Prestashop mozilla
1 Reply
0 Votes

Latest By Support Team

Activity
10 April 2017

Started 10 April 2017 by info1938

Home Slider module, carousel interval does not work in prestashop

I use the standard module Homeslider to the hook HomeContent and from both Themler editor and Module conifguration page I set the interval to 4000ms but nothing happens. The interval is allways to...
slider Prestashop carousel
3 Replies
0 Votes

Latest By Support Team

Activity
31 March 2017

Started 28 March 2017 by emmanuel.auchet

Themler does not appear in the Module List in Prestashop

The documentation shows the first step is to install the Themler module on Prestashop by going to the modules & services and typing in Themler - this does not pull up the Billion Digital module...
Prestashop cannot-install
3 Replies
0 Votes

Latest By Support Team

Activity
31 March 2017

Started 31 March 2017 by flora

Modify .tpl files prestashop

Hello, I'm trying to add rich snippets manually in prestashop and i've found the files to modify with text editor but my problem is that after any modifications that i need to make to the template in...
Prestashop
1 Reply
0 Votes

Latest By Support Team

Activity
31 March 2017

Started 30 March 2017 by dan.emil