Trial Version is not working

mkleinsc
1 Posts
mkleinsc posted this 05 October 2017

Hello, I want to use the Trial test version. I download and install it, but if I wants to open it,
the Mozilla Browser open up and stand in the Broser home site.
I have delete the instalation again and clean up the registry, but still the same.
What do I wrong?

Best reghards
Manfred

Hello, I want to use the Trial test version. I download and install it, but if I wants to open it, the Mozilla Browser open up and stand in the Broser home site. I have delete the instalation again and clean up the registry, but still the same. What do I wrong? Best reghards Manfred

Last edited 09 October 2017 by Support Team

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Support Team
Support Team posted this 09 October 2017

Hi Manfred,

Did you delete the Chrome browser after installation of Themler?
Please follow the steps below:
1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress.
2. Uninstall Themler completely and also check the box for "Remove all CMS content".
3. Check if the following folders are still present:

C:\Program Files (x86)\Themler
C:\ProgramData\Themler

4. If they exist, remove them.
5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure.
6. Temporarily disable antivirus and firewall.
7. Download latest version of Themler for Windows from themler.com, install it and try to start with Themler for any CMS and create a theme.
Please let us know the result.

Sincerely,
Nettie,
BillionDigital Team

Hi Manfred, Did you delete the Chrome browser after installation of Themler? Please follow the steps below: 1. Backup all theme folders somewhere on your computer if there are any. The path is shown in the Theme Management screen after selecting some CMS, for example, `C:\ProgramData\Themler\hd_data\themler_xxxxxxxxx\wordpress`. 2. Uninstall Themler completely and also check the box for "Remove all CMS content". 3. Check if the following folders are still present: C:\Program Files (x86)\Themler C:\ProgramData\Themler 4. If they exist, remove them. 5. Reboot the machine after uninstalling Themler, so that all Themler services are removed for sure. 6. Temporarily disable antivirus and firewall. 7. Download latest version of Themler for Windows from themler.com, install it and try to start with Themler for any CMS and create a theme. Please let us know the result. Sincerely, Nettie, BillionDigital Team
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