To err or not to err – this is a question!

jacop,

Please feel free to ask any questions here.
Themler is quite advanced tool and it's impossible to document all it's features. Otherwise it will be a book with hundreds of pages.

Please feel free to contact is if you have any specific questions.

Thank you,
Themler Team

You waste my time!
I don't want to wait for your answer! I want to find solution in documentation like other your customers!
If I don't find any solution in documentation then I will tern to you with my "problem".
Now I don't know how to work in your software IN SIMPLE TASK because I DON'T HAVE A DOCUMENTATION!

Last edited 22 February 2017 by jacop

Hello,

Themler team people can not post to ask for documentation because simply your response time is way too big.

It's not possible to work like that.

I'm sure you understand.

Last edited 23 February 2017 by Linkebel

Themler team people can not post to ask for documentation because simply your response time is way too big.
What do you mean?

I just want to say that when we ask a question to the support generally it takes several days before answering, which is not possible in a professional design environment, we can not afford to wait several days to simply have an answer.

I just want to say that when we ask a question to the support generally it takes several days before answering, which is not possible in a professional design environment, we can not afford to wait several days to simply have an answer.

I agree with you! We are not guinea pigs but customers who bought a license. On this account, I wrote:
But Konrad and his crew should focus on good documentation, tutorials etc.
Now I have a tool without a manual!
It's a disrespect to customers!
I think it was wast of money! Konrad should pay me for "testing" his software!
(https://answers.themler.com/questions/120149/just-want-to-say-thank-you)

Hello.

Here is a few thoughts about documentation. Maybe this will be helpful for someone.

Themler based on Bootstrap framework and works with several CMS.

So, first of all (IMHO) need to know:
1. What is HTML and CSS
2. What is Bootstrap and how it works - grid system etc.
3. Features and possibilities of CMS
4. How Themler works

And here is example of documentation:
1. HTML and CSS: there is many online documentation, books, courses
2. Bootstrap: http://getbootstrap.com/css/
3. If we take a Joomla: https://docs.joomla.org/
4. And Themler: http://answers.themler.com/Doc

Themler GUI not so hard - few days to learn in practice first steps.

So I think don't need to spend much time for documentation... there is other problems - no updates with new features from wishlist and topics with votes. As if dev team on vacation ))

I think that need focus on new features implementation, not to write documentation about Themler interface.

Just IMHO.

Last edited 23 February 2017 by Vitaliy WD

Hello guys,
thank you all for your feedback and comments. We appreciated all of them.
It is one of our tasks to improve existing documentation and make it more useful and up to date.

regards,
Aileen

When? Please give us a point of time!

Hi,

Unfortunately we cannot provide date or timeline yet.

Thank you,
Themler Team

Any deadline?
Then you will lost clients.

Last edited 24 February 2017 by jacop

Sorry, but no exact dates, in any case you can ask all the questions on this forum and we'll be glad to help you.

Sincerely,
Hella